All FAQs (439 total: showing 21-40)
- Do the provider’s administrators for CampbellCloud have access to view the customer’s data in clear text? Are there role-based processes in place to ensure that only the appropriate individuals within the service provider’s organization will have access to customer data?
- If the SaaS provider for CampbellCloud manages the keys, what defined processes are in place for key life-cycle management (key creation, deletion, storage, rotation, etc.)?
- How are encryption keys managed for CampbellCloud? Does each customer have the option to manage their own encryption key?
- Is data encrypted on backup media for CampbellCloud?
- For CampbellCloud, is all data at rest encrypted? Tokenized?
- For CampbellCloud, is data encrypted over the service provider’s internal network?
- Is all data encrypted in transit to and from the CampbellCloud service provider? If a subset is encrypted, what are the details of the delineation?
- Does the CampbellCloud application support authentication filtering based on device and/or IP address?
- Does the CampbellCloud application require any software to run on any of the user’s enterprise servers?
- Does the CampbellCloud application support the automated import of identities (e.g., from Active Directory)?
- Does the CampbellCloud application provide a desktop client for data synchronization?
- Does the service provider for CampbellCloud offer an IOS or Android app?
- What type of password retrieval methods are used by the CampbellCloud application?
- For CampbellCloud, what authentication mechanism is available (e.g., application-specific username/password, third-party authentication such as Google/Microsoft, ADFS)?
- For CampbellCloud, does the software as a service (SaaS) application allow for anonymous usage? What areas require authentication?
- What level of logging is built into the CampbellCloud application and available to the user via download or through a web application?
- Where is the CampbellCloud application physically hosted?
- What compliance certifications has the CampbellCloud service provider obtained?
- For CampbellCloud, does the service provider provide a way for the user to monitor infrastructure status?
- For CampbellCloud, does the service provider offer 24x7 phone support?
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